Agents are generally compatible with older server versions, so deploying the 2020 R1 agent to devices that connect back in to a 2019 R1 server is fine. Flexnet Publisher (FLEXlm) - monitoring, auditing and reporting of floating license usage is supported by OpenLM license optimization tools. Our rich discovery capabilities include agent-based discovery, integration to existing third-party tools, links to SSO systems, API-based discovery, and expense reporting systems. If so, could you please share the details? We'll give your organization a growth path and roadmap for success. Software Usage Metering - How to Monitor Unknown Product Known? Please report to Flexera Software Inc.-183: More than one ethernet hostid not supported in composite hostid definition. See the "When will a recognized application installation be marked as "used" based on metering data?" …is explicitly configured for metering in the application usage component's "manual mapper" configuration settings. What limitations are there related to usage metering? How to implement usage tracking on UNKNOWN PRODUCTS's. Why are "Last used date" values on recognized installations always the start of the week? This website uses cookies. Low level details of metering data gathered by the FlexNet inventory agent can be found on the Discovery & Inventory > Raw Software Usage page. Flexera 5,164 views. A typical set of configuration setting values used for tracking metering is as follows: For the FlexNet inventory agent running on Windows operating systems, configuration settings appear under the HKLM\SOFTWARE\WOW6432Node\ManageSoft Corp\ManageSoft\Usage Agent\CurrentVersion registry key. Let Flexera help control & manage your software & IT costs so your business can grow. What are key recommendations for deploying and configuring FlexNet Manager Suite to get best usage m... What configuration settings are available to enable usage metering? Is this something we should be able to see in the evidence properties of the application in FNMS? Flexera’s application recognition library already boasts 180,000 software titles, while its Product Use Rights libraries include license characteristics such as processor points tables, upgrade and downgrade rights, mobility rights and so on – adding vulnerabilities into the mix in the longer term can only add value to their core competencies. The following resources may be useful for more information: Great compilation. @josecaronski - by "background process", do you mean a process that does not display a window? This requires the FlexNet inventory agent version 14.2 (from release 2019 R2.2) or later. Flexera gives you a complete picture of your software use. Flexera CSI Agent: 3: ... Express Metrix IT asset management software. All versions of the agent include 32-bit entries. Experience shows that the UseAddRemove option can cause issues due to the quality of entries in the AddRemove database i.e. Then configure the following REG_SZ registry entries in the key you have created: Registry settings are discussed here must be configured using tools and processes available within your organization to deploy the relevant setting values to your client computers. Combined with some other knowledge, it's really given me a better understanding of how AppPortal/Agent/FNMS interact and helped improve the care with which we approach software reclamation. Express Metrix develops award-winning PC inventory and software metering solutions that provide unparalleled visibility and control over your IT assets. I thought I'd share some of the learnings and insights here. Being able to meter the usage of applications is very helpful to understand where applications are deployed but not used, where applications may be able to be uninstalled to reclaim licenses, where applications are being used heavily, and more. Finally the documentation I have attached is quite old, but the section on manual mappers mostly still applies. View Report evidence being matched to multiple paths / versions / products etc so I'd recommend leaving that disabled.You will then also have to set 'Manual Mapper ' to true (false by default), this should allow you to track the mappers. The exact version value that you specify in the "Version" registry entry is what gets returned and imported as installer evidence. If different versions of the software install an executable with the same name and same path then the best you will be able to do will be to identify something like "All" or "*" as the version. Here is an example of logging as it may appear: Here are some known limitations related to usage metering to be aware of: Processes from executables that don't meet the conditions described in the section "What processes can the FlexNet inventory agent meter usage for?" If you don't see anything there, that suggests the usage still isn't getting picked up OK and uploaded from the agent. From what i know we can check this from usageagent.log from the device, but considering i have couple of devices to be checked over, is there a simple method or flag available in UI which identifies the same? Data Platform (Table)/Column FNMS (Table)/Column Notes (MATCH_SOFTWARE_METERING) / USAGE_YEAR and USAGE_MONTH_NFailover to (MATCH_SW_RECENTLY_USED_APPS) / LASTUSEDDATE(ImportedInstalledInstaller EvidenceUsage) / StartDateThe start date is set to a string formatted similarly to ISO 8601 (except for the slash separator: 2019/04/01) by conjoining the year and … When set to "FALSE", processes running as any user are metered. You may have tools available in your organization that can be used to set registry entries on Windows computers, or run the mgsconfig command to configure settings on UNIX-like operating systems. A bit of a sticky situation balancing usage/reclamation with end-user convenience. … However I think your observation that a session won't be recorded until a process has exited may be correct - I suspect you will not see usage reported for processes which have not [yet] terminated. For license monitoring or metering, Autodesk does not provide such tools and is unable to endorse or recommend any 3rd party application, especially if it has not been tested or evaluated by Autodesk Development Team. On Windows, usage can be metered for processes running executables that meet one or more the following conditions: Process can be metered if its executable…, …is included in a Windows Installer (MSI) package that has been installed for all users. Did the fixes/changes only affect the agent or has the server application/db schema chnaged as well? Windows Mac Linux AIX Solaris HP-UX Cloud/Web. "C:\Windows\Temp\Managesoft\usageagent.log" there are a lot of products marked as "UKNOWN PRODUCT": [2.12.2016 12:39:44 (G, 0)] {3328} Session logging: … Logging from the FlexNet inventory agent's application usage component can be found in the following files: These logs contain details of executables where usage will be metered, processes where usage has been metered. Get free comparison, demos and price quotes. Hi @ChrisG , Do we have flag to check if application metering is enabled based on device from UI side? Unless there is a way to configure the agent to register background processes as ended sessions, I'd imagine we'd have to force the software not to run in the background. (My example is Techsmith SnagIt 2020) Finding that the agent will not record session starts and ends until the program is fully exited and/or re-opened. You must be a registered user to add a comment. I have some questions: Hi @ChrisG ,I have question here. An example of why this may be the case is because the executable exists under a directory that is identified as the installation directory for multiple packages (which is not uncommon with some Microsoft Office and Adobe products). for suggestions on how to do this.). Flexera vs Snow Software Flexera vs Aspera Flexera vs ServiceNow Compare Alternatives Open iT Products: ApplicationTracker, LicenseAnalyzer2020, Open iT Analyzer for ANSYS Software, Open iT Optimizer for SAP Licensing Flexera Software's Integration and Support of Microsoft System Center 2012 R2 Configuration Manager - Duration: 7:41. @savin_shetty1 - I can't think of any way in the UI to directly check whether gathering of usage metering data is enabled in the configuration on a specific device, but you could get an indication of whether any metering data has been reported by a device by filtering/searching for that device in the Discovery & Inventory > Raw Software Usage page. Frost & Sullivan: Global Software Licensing and Monetization Market, Forecast to 2025. This setting can be used to enable/disable usage metering on agents running on computers covered by target(s) you configure. The next on-premises release which will include the agent latest improvements is in the process of cooking. (See the question "How can the values of configuration settings be changed?" Use the FlexNet inventory agent version 14.2 (from release 2019 R2.2) or later. We are using the 2020 R1 agent with our install of 2019 R2 (on-premise). Set to "FALSE" (the default) to turn off this metering. Usage may not be metered for executables under installation directories identified in 64-bit Add/Remove Programs registry settings (IOJ-2111789), All agent versions before 14.2 (from release 2019 R2.2), Usage may be reported against the wrong application if multiple applications have the same install directory identified in Add/Remove Programs registry settings (IOJ-2111792), An installation may not be shown as used based on metering by the FlexNet agent if usage recognition depends on a file evidence recognition rule (IOJ-2114072), All FlexNet Manager Suite on-premises server versions from 2015 to 2019 R2, This problem no longer affects FlexNet Manager Suite Cloud. Revenera’s Electronic FlexNet Manager Suite product documentation: "Gathering FlexNet inventory" PDF guide linked from the online help front page (or available online. Agent policy or the FlexNet Manager Suite UI cannot be used to configure these settings. Analyst report on the growth of the Software Licensing and Monetization Market to 2025. With the Electronic Software Delivery module, you’ll be ready to enable more frequent updates, larger file sizes and a better user experience. FlexNet Manager helps you manage and optimize enterprise software regardless of location, from the desktop to the data center to the cloud, so you can manage your vendor relationships and contracts more efficiently. @msmith - I can't think of any changes between releases here that would explain what you're seeing. @josecaronski - for your Manual Mapper settings, first check that some usage for the manually mapped application appears in the Discovery & Inventory > Raw Software Usage grid. Any thoughts about software running in a Windows 10 environment where the programs are built to run as background processes? We were able to embed the manual mapper values that we want to include in .ini file and all of those are created as outlined. When active (open) it is seen as an 'App' in the Windows task manager, when inactive (closed) it drops to the tray and is changed to a 'Background process'. These fields are available in many parts of the UI where details of an installation are shown. Discovery and Inventory > Discovery > Raw Software Usage, Discovery and Inventory > Discovery > Discovery and Inventory Rules > Targets > Creating a Target, Applications > Application Properties > Usage Tab, Application usage metering with FlexNet agent on Windows for non-MSI applications. Yeah, you are right. Otherwise, register and sign in. If you want to enable usage metering on all computers, you could use this approach and configure a target to cover all IP address. 7:41. Managesoft was OSA (Open Software Associates), which itself came out of HP's Australian Software Organisation. Reduce Spend & Maintain License Compliance with Software License Optimisation from Flexera Software - Duration: 3:11. If so, using those tools to set these values may be an effective approach for you. In this situation, a file evidence recognition rule (rather than an installer evidence recognition rule) will be required on the appropriate application in the Application Recognition Library in order to identify installations of the software as used. Details Looks like that's a tricky one. The executable must be in the installation path of one of the components that have been installed by the MSI package. On the Metering tab, you specify the conditions that qualify as NOT being used using a combination of days used, frequency of use, and duration of use. This indicates that the FlexNet inventory agent did meter some usage of the identified executable, but it was unable to definitively associate the executable with a specific installed software package. When the below can be seen in your tracker log, (once usage tracking has been setup) it means you will not be getting monitoring usage on the application. Inventory Item View / Usage > Metering Tab. OpenLM has taken much care in supporting the different aspects of FlexLM monitoring and management, often exceeding Flexera’s proprietary tool in doing so. If not, will there be an updated agent release before 2020 R1 on prem? Metering Tab. Installations of suite applications may not be reported as used when component applications have been used (IOJ-, User's domain may be reported as the computer's domain in usage metered by the FlexNet agent (IOJ-. That's basically the situation. Pirated software continues to be used at alarming rates. Our understanding is that to change these value settings we include them in the [Usage Agent] section on the mgssetup.ini file. Benefit from Revenera’s next generation licensing technology with support for all platforms and all software monetization models. @ChrisG - yeah we are seeing other changes happening that are indeed embedded in the mgssetup.ini file. By the way @ChrisG really appreciate this article and thread. We have also opened a ticket with support to hopefully seek resolution but wanted to see if anyone from the community had a similar experience. Flexera 8,204 views. For example: For the FlexNet inventory agent running on UNIX-like operating systems, configuration settings are stored in the file /var/opt/managesoft/etc/config.ini which can be modified by running the mgsconfig command as described in the Gathering FlexNet inventory PDF guide. Hence last used dates of usage should be interpreted to referring to the week when usage occurred, not a specific day. Set to "TRUE" to enable the use of "manual mapper" configuration settings. Are you seeing other registry settings from that file getting applied during the installation, but just the usage agent settings not getting applied? See the question "What are "manual mapper" configuration settings?" For example: Recognized installations have "Used" and "Last used date" fields which are populated according to imported metering data. Appropriate installer or file evidence is linked to the application to recognize application name/version/publisher (aka "installer evidence") or file details that match the usage metering data. Configuration setting values can be managed centrally in the FlexNet Manager Suite database and deployed to computers through FlexNet inventory agent policy. By clicking OK, you consent to the use of cookies. ... Cloud/SaaS/Web app metering total users. 3:11. However, the useManualMapper value (under HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ManageSoft Corp\ManageSoft\Usage Agent\CurrentVersion) the is not being updated from the [Usage Agent] section, therefore remains as false. Inventory Item Properties Dialog Box / Usage > Metering Tab Alternatively, FlexNet Manager Suite provides a few options for setting these registry entries: The value of the @KeyName parameter used when calling the BeaconTargetPropertyValuePutByKeyNameBeaconTargetID stored procedure should be the name of the setting to be configured appended to "CUsageAgent" (for example, "CUsageAgentUseAddRemove", "CUsageUserProcessesOnly", etc). On Unix-like operating systems, usage can be metered for any process that is running an executable included in the list of files installed by the native packaging technology for the operating system (RPM for Linux, llp for AIX, etc.). FlexNet inventory agent version 14.2 (from release 2019 R2.2) or later must be used to include 64-bit Add/Remove Programs entries. This version contains latest improvements available for metering usage, as referenced elsewhere in this post. For UNIX-like platforms, is not possible or meaningful to effectively identify when an application is "active". 290k+ 290k+ 6k+ 1m+ Unknown. ... Flexera. Where can I see usage information in the FlexNet Manager Suite UI? How can the values of configuration settings be changed? by creins Flexera Aug 18, 2020 Asset Associated Products Licence Product & Release Info Question Recognized product Software product Software Recognition Software Services Spider 6.4.4 SwrSet Spider Recycle Bin (Or alternatively I think you could configure a file evidence recognition rule - but whatever the case is, the key point here is to verify that you've configured the ARL to recognize the manually mapped application details.) 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