0000037201 00000 n 0000033305 00000 n 0000053047 00000 n 0000033250 00000 n 0000244774 00000 n 0000023850 00000 n 0000042987 00000 n 0000029571 00000 n 0000035616 00000 n 0000029225 00000 n 0000031442 00000 n 0000046046 00000 n 0000046374 00000 n 0000034625 00000 n 0000034969 00000 n 0000012841 00000 n Salesforce Customer Satisfaction (CSAT) measures a customer’s satisfaction rating with the service received during a Salesforce consulting partner's project implementation and helps partners build their reputation in our ecosystem. 0000040471 00000 n This implementation guide will help you set up and manage Salesforce Communities. The Customer Satisfaction (CSAT) Survey Overview. 0000017687 00000 n 0000042932 00000 n 0000035395 00000 n 0000035681 00000 n But where to begin? 0000030923 00000 n 0000031771 00000 n 0000038615 00000 n 0000036323 00000 n 0000032647 00000 n 0000046484 00000 n 0000040744 00000 n 0000033611 00000 n 0000026102 00000 n 0000032153 00000 n 0000037038 00000 n From sales and marketing through service and distribution, it reimagines each customer touch point and presents an opportunity to build a frictionless, more connected customer experience. 0000033195 00000 n 0000036378 00000 n 0000035188 00000 n 0000035067 00000 n I am looking for a good starting point to learn about Content & Document Management. Implementation Guide Salesforce, Summer ’20 @salesforcedocs Last updated: June 5, 2020 ... Getting Started Trailblazer Community Salesforce Success Communities are the place to go to ask questions and get help from other admins and Salesforce experts. That’s what this guide will tell you. 0000011739 00000 n 0000039164 00000 n 0000083427 00000 n 0 0000013988 00000 n 0000046429 00000 n 0000016630 00000 n Add to Trailmix. 0000035726 00000 n Enable Salesforce Files Connect for Your Organization. 0000032842 00000 n 0000084885 00000 n 0000033934 00000 n 0000041290 00000 n 0000027801 00000 n 0000043536 00000 n 0000032373 00000 n Practical Guide to Salesforce Communities Book Description: Whether you are brand new to the world of Salesforce communities or you are looking to take your Community Cloud knowledge to the next level, this detailed guide will help you to build and manage a Salesforce community by leveraging the declarative power of the platform with clicks, not code. 0000031910 00000 n Users can visit the community to find answers to questions or ask for help from another community member. 0000038525 00000 n 0000037158 00000 n 0000035230 00000 n 0000010702 00000 n 0000053093 00000 n 0000035781 00000 n 0000045608 00000 n You’ve seen the press — headline after headline touting Salesforce as one of the best CRM systems on the market — and now you’re ready to see for yourself whether Salesforce really has the power to transform your business. 0000035735 00000 n Learn how to optimize and personalize your community with high-impact customizations. 0000033745 00000 n 0000042658 00000 n 0000038797 00000 n 0000035505 00000 n 0000037868 00000 n 0000028292 00000 n 0000038891 00000 n 0000244712 00000 n 0000046264 00000 n 0000008577 00000 n <> 0000034586 00000 n 0000038944 00000 n 0000083265 00000 n 0000033225 00000 n 0000038033 00000 n 0000041619 00000 n This data does not count toward Salesforce storage limits, but records do count toward Einstein Analytics data row limits. 0000027856 00000 n 0000041836 00000 n 0000033006 00000 n 0000038362 00000 n 0000015005 00000 n 0000026047 00000 n 0000031855 00000 n 0000046703 00000 n 0000012720 00000 n 0000045118 00000 n We’ll cover how much Salesforce will cost, how to hire someone to help you, how to prepare for your implementation and then how to get your team to use Salesforce. 0000036614 00000 n 0000031306 00000 n 0000034916 00000 n 0000024253 00000 n 0000236240 00000 n 0000038185 00000 n 0000047686 00000 n 0000045283 00000 n 0000037595 00000 n 0000030429 00000 n 0000036762 00000 n 0000007335 00000 n 0000035561 00000 n 0000040689 00000 n 0000047030 00000 n 0000037486 00000 n 0000026704 00000 n 0000032623 00000 n 0000012529 00000 n 0000245007 00000 n 0000034681 00000 n With SAML, you can transfer user information between services, such as from Salesforce to Microsoft 365. 0000012376 00000 n 0000047904 00000 n 0000034791 00000 n 0000015795 00000 n 0000033719 00000 n 0000009906 00000 n 0000034295 00000 n 0000037813 00000 n 0000049605 00000 n 0000019508 00000 n 0000039334 00000 n 0000042056 00000 n <] 0000012393 00000 n 0000042822 00000 n 0000034130 00000 n 0000036543 00000 n 0000041455 00000 n 0000044464 00000 n 0000047794 00000 n 0000011584 00000 n 0000016851 00000 n 0000045717 00000 n 0000031606 00000 n 0000043097 00000 n 0000035900 00000 n 0000040634 00000 n tags ~1 hr 50 mins. 0000032020 00000 n 0000033555 00000 n 0000029445 00000 n 0000037640 00000 n 0000034901 00000 n 0000037049 00000 n 0000037365 00000 n Now after you have done it, it is time to move to the actual Salesforce Community implementation guide. 0000013263 00000 n 0000014660 00000 n 0000037803 00000 n 0000029500 00000 n 0000043971 00000 n 0000227926 00000 n 0000027307 00000 n 0000026595 00000 n 0000036777 00000 n 0000023319 00000 n 0000018583 00000 n 0000034956 00000 n 0000010025 00000 n 0000013329 00000 n 0000028129 00000 n 0000026433 00000 n 0000029280 00000 n Step 1: Determine What Access Your Users Should Have. Log In Rajiv Patel #1 Katrin Burton #2 John Richter #3 Nicolas Moscaritolo #4 Satoshi Akita #5 Tomoyuki Takuma #6 Sam Seto #7 Robert Roop #8 Ayhan Sahin #9 Vladimir Silak #10 Lindsey Mark #11 Parker Thompson #12 Todd Goodykoontz #13 Tracy Novotny … 0000031251 00000 n salesforce help; salesforce training; salesforce support. 0000034696 00000 n 0000030375 00000 n Add to Favorites. 0000035572 00000 n 0000009440 00000 n 0000034861 00000 n 0000032240 00000 n 0000047139 00000 n 0000227969 00000 n 0000026432 00000 n 0000030758 00000 n 0000040257 00000 n Check 8 steps of Salesforce Communities Implementation with video tutorials prepared by certified Salesforce consultants from Ergonized 0000245012 00000 n 0000036722 00000 n 0000029555 00000 n 0000038403 00000 n 0000038511 00000 n 0000046757 00000 n 0000026267 00000 n 0000031936 00000 n 0000035836 00000 n 0000036268 00000 n 0000043783 00000 n 0000009019 00000 n 0000046211 00000 n 0000036598 00000 n CRM implementation. 0000026923 00000 n 0000035121 00000 n 0000047849 00000 n 0000014477 00000 n 0000034477 00000 n 0000034149 00000 n 0000045391 00000 n 0000028622 00000 n 0000040363 00000 n 0000032701 00000 n 0000044792 00000 n 0000031661 00000 n 0000041564 00000 n 0000038958 00000 n %���� 0000224602 00000 n 0000029061 00000 n 0000009670 00000 n 0000041235 00000 n 0000044682 00000 n 0000011744 00000 n Salesforce Communities Limitations • Entitlements are supported only in communities built using Salesforce Tabs + Visualforce, and can’t be added to Lightning communities. 0000026649 00000 n >> 0000041019 00000 n 0000024600 00000 n 0000037311 00000 n 0000040092 00000 n 0000015514 00000 n 0000046975 00000 n 0000045228 00000 n 0000035891 00000 n 0000034258 00000 n 0000040799 00000 n 0000037695 00000 n 0000033854 00000 n 0000225060 00000 n 0000035999 00000 n 0000033280 00000 n 0000033116 00000 n 0000036010 00000 n 0000047194 00000 n 0000034095 00000 n 0000036052 00000 n 0000031800 00000 n 0000047467 00000 n Visit The go-to guide for all things Aura, and the foundational concepts and approaches it documents form the bedrock of this guide. 2. 0000037530 00000 n BUILD A LIGHTING CUSTOMER COMMUNITY 0000236283 00000 n 0000036105 00000 n 0000014132 00000 n 0000075575 00000 n 0000044079 00000 n 0000028019 00000 n 0000033086 00000 n 0000237102 00000 n 0000236537 00000 n 0000031470 00000 n 0000029390 00000 n 0000029116 00000 n 0000039121 00000 n 0000033987 00000 n <> 2 <. %PDF-1.4 0000010533 00000 n 0000039602 00000 n 0000227813 00000 n There are references to it in … 0000043371 00000 n 0000031580 00000 n 0000030211 00000 n 0000033470 00000 n 0000031416 00000 n 0000029006 00000 n 0000048175 00000 n 0000009220 00000 n 0000025937 00000 n 0000044574 00000 n 0000237082 00000 n 0000035243 00000 n 0000046920 00000 n 0000043861 00000 n 0000224103 00000 n Its license is called External Identity. 0000038579 00000 n 0000043806 00000 n 0000011255 00000 n 0000039274 00000 n 0000036504 00000 n 0000036213 00000 n 0000039819 00000 n 0000253769 00000 n 0000030048 00000 n 0000039656 00000 n 0000039493 00000 n We will also guide you on Salesforce implementation costs and provide Salesforce implementation checklists. Think of the Lightning Communities Developer Guide as Part 2 in the development series; it’s no use to you until you’ve familiarized yourself with Part 1. 0000026813 00000 n Request 1-on-1 coaching sessions with deep subject matter experts on the best way to build your Community. 0000046867 00000 n General Information. 0000036832 00000 n 0000037092 00000 n Find best practices and training resources for Salesforce Service Cloud to guide you through the key steps of implementation. 0 0000035944 00000 n 0000036872 00000 n xref startxref 0000010215 00000 n 0000012223 00000 n 0000031635 00000 n 0000237258 00000 n 0000039355 00000 n 0000041946 00000 n 0000039874 00000 n 0000011452 00000 n 0000031826 00000 n 0000036339 00000 n 0000026758 00000 n 0000223911 00000 n 0000033445 00000 n 0000033964 00000 n 0000043316 00000 n START HERE. 0000034570 00000 n Engagement activity metrics on these assets remain in Pardot, and don’t count toward Salesforce storage limits. Lightning Communities Developer Guide Develop ... Salesforce External Identity Implementation Guide Salesforce Identity can be used manage external identities, those of your customers and partners. 0000033881 00000 n 0000048665 00000 n 0000028786 00000 n 0000032866 00000 n 0000010360 00000 n 0000028511 00000 n Review the Set-Up Guide. 0000031965 00000 n 0000033390 00000 n 0000033580 00000 n 0000038670 00000 n 0000253115 00000 n 0000044628 00000 n 0000253747 00000 n 0000074117 00000 n 0000038688 00000 n 0000027088 00000 n 0000027472 00000 n 0000036488 00000 n 0000040202 00000 n 0000034185 00000 n 0000045338 00000 n 0000037256 00000 n 0000032976 00000 n The product is called Identity for Customers and Partners. 0000036394 00000 n 0000244464 00000 n 0000046812 00000 n 0000037211 00000 n 0000027142 00000 n 1. 0000032513 00000 n 0000037968 00000 n 0000027417 00000 n 0000083289 00000 n 0000040147 00000 n 0000026868 00000 n 0000043152 00000 n %���� Salesforce also has preconfigured authentication providers that you can use to enable SSO with systems that have their own authentication protocols, like Facebook. 0000026486 00000 n 0000244969 00000 n 0000021021 00000 n 0000022936 00000 n 0000036817 00000 n 0000032263 00000 n 0000044026 00000 n 0000031033 00000 n 0000037650 00000 n 0000030868 00000 n 0000035353 00000 n 0000026157 00000 n 0000029610 00000 n 0000036653 00000 n 0000021355 00000 n 0000035627 00000 n 0000028542 00000 n 0000040909 00000 n 0000237236 00000 n 0000026212 00000 n 0000032403 00000 n 0000036065 00000 n 0000034806 00000 n 0000037431 00000 n 0000036668 00000 n 0000043426 00000 n 0000044299 00000 n 0000039219 00000 n 0000047302 00000 n 0000037913 00000 n 0000032428 00000 n 392 344 0000010398 00000 n 0000032811 00000 n 0000027252 00000 n 0000037750 00000 n 0000035671 00000 n 0000037540 00000 n 0000038253 00000 n 0000047357 00000 n 0000008709 00000 n 0000033335 00000 n 0000027033 00000 n 0000028184 00000 n 0000028731 00000 n 0000262458 00000 n 0000030101 00000 n ... COMMUNITY CLOUD CONSULTANT Salesforce Experience Administrator. 0000043645 00000 n Let Users and … 0000027746 00000 n 0000045663 00000 n Entitlements inherit their parent account’s sharing settings. 0000027581 00000 n 0000013133 00000 n The product is called Identity for Customers and Partners. 0000008435 00000 n 0000037978 00000 n 0000041073 00000 n 416 399 0000036994 00000 n 0000034641 00000 n 0000033772 00000 n 0000009759 00000 n 0000030648 00000 n 0000033800 00000 n 0000042493 00000 n 0000010527 00000 n 0000013402 00000 n 0000035340 00000 n 0000041400 00000 n 0000021460 00000 n 0000029335 00000 n 0000041727 00000 n 0000043698 00000 n Even if you register a branded Web address for your site, you must choose a Salesforce Sites domain. 392 0 obj 0000033415 00000 n 0000030484 00000 n Learn how to use Salesforce settings to share CRM data securely with partners. 0000036708 00000 n 0000034074 00000 n 0000227093 00000 n 0000038743 00000 n 0000012685 00000 n Salesforce Sites Implementation Guide Salesforce, Summer ’20 @salesforcedocs ... Communities Your company's Salesforce Sites domain is used for all the sites that you create. 0000036174 00000 n 0000038563 00000 n 0000008308 00000 n 0000032295 00000 n 0000047739 00000 n 0000012072 00000 n 0000025882 00000 n 0000040964 00000 n 0000032318 00000 n 0000033171 00000 n 0000033525 00000 n 0000047577 00000 n As you can see, in order to create an appropriate Salesforce Community implementation guide and implementation strategy, you need to plan everything to the smallest detail. The world’s best-known companies – from Adidas, Canon and T-Mobile to Amazon Web Services (AWS), Philips and Toyota – use Salesforce CRM to attract more customers, deliver better experiences and to make their customer support processes more responsive. 0000043737 00000 n Set up by importing data, defining permissions, and adding customizations. 0000033666 00000 n 0000031361 00000 n 0000011277 00000 n 0000041181 00000 n 0000044737 00000 n 416 0 obj <> 2 <. 0000032185 00000 n 0000032896 00000 n This implementation guide will help you set up and manage Salesforce Communities.SET UP AND MANAGE COMMUNITIES (PDF) Get Expert Help with Salesforce Accelerators. Tip: For detailed visuals, tips, and troubleshooting, see the Files Connect Setup Guide and User Guide. 0000032483 00000 n 0000038295 00000 n 0000028074 00000 n 0000014170 00000 n 0000045826 00000 n 0000035845 00000 n 0000031278 00000 n 0000037147 00000 n 0000037923 00000 n 0000034368 00000 n 0000012067 00000 n 0000027526 00000 n 0000032733 00000 n 0000029775 00000 n 0000038905 00000 n 0000039548 00000 n <<564E63326D44E650E02B511B701F96C0>] 0000038471 00000 n Access Community Management in one of the following ways. 0000029720 00000 n • From the community: – In Salesforce Tabs + Visualforce communities, click in the global header. 0000039109 00000 n 0000035133 00000 n 0000038999 00000 n 0000031141 00000 n 0000042111 00000 n 0000011596 00000 n 0000037858 00000 n 0000042548 00000 n 0000011132 00000 n 0000028347 00000 n 0000034313 00000 n 0000030978 00000 n 0000043481 00000 n 0000025355 00000 n 0000036119 00000 n 0000048230 00000 n 0000033140 00000 n 0000032921 00000 n 0000042713 00000 n 0000037585 00000 n 0000014415 00000 n It’s also critical that you understand the needs of your managers and users before getting started. 0000047413 00000 n Salesforce Identity can be used manage external identities, those of your customers and partners. 0000227270 00000 n 0000010910 00000 n %%EOF 0000042330 00000 n 0000038726 00000 n 0000034203 00000 n 0000036887 00000 n 0000013701 00000 n 0000036928 00000 n 0000253726 00000 n 0000034751 00000 n 0000030538 00000 n 0000046594 00000 n 0000044244 00000 n We use three kinds of cookies on our websites: required, functional, and advertising. 0000031387 00000 n 0000036229 00000 n Need Comprehensive Salesforce Knowledge Implementation Best Practice Guide Applications , Non-Product Ideas , Service & Support , Online Community , Salesforce Knowledge 0000031745 00000 n 0000048067 00000 n %%EOF 0000032678 00000 n 0000028841 00000 n 0000044847 00000 n 0000244480 00000 n 0000029665 00000 n 0000032788 00000 n 0000041127 00000 n 0000031497 00000 n 0000035408 00000 n Salesforce Community Cloud sets a new standard for online community platforms. 0000038022 00000 n 0000039068 00000 n GO ANYWHERE. 0000041509 00000 n 0000043590 00000 n 0000237215 00000 n 0000012833 00000 n 0000027636 00000 n 0000000015 00000 n 0000039709 00000 n 0000042001 00000 n 0000009889 00000 n 0000032350 00000 n 0000253658 00000 n 0000049583 00000 n 0000235165 00000 n Salesforce Identity uses the XML-based Security Assertion Markup Language (SAML) protocol for single sign-on into Salesforce from a corporate portal or identity provider. 0000042385 00000 n 0000046101 00000 n 0000046319 00000 n 0000030813 00000 n 0000032568 00000 n 0000044901 00000 n 0000245118 00000 n 0000044409 00000 n 0000010994 00000 n 0000042767 00000 n 0000032592 00000 n 0000027691 00000 n 0000245075 00000 n No matter how big or small your company—or the Salesforce CRM project—success requires planning, commitment, and strong sponsorship from your company’s executive team.
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